Delivery Information
Service
- Same-day delivery Monday through Friday, 11:00 a.m. to 7:30 p.m.
- For same-day delivery, place your order before 5:00 p.m.
- Minimum order: $70 (before fees and taxes).
- Maximum order: $340 (before fees and taxes) due to logistical constraints.
- You can also place an order for in-store pickup. There is no minimum or delivery fee for pickup.
Delivery Areas
- Verdun and surrounding areas.
- Postal codes covered: H4H, H4G, H4E, H3K, H3E, H8N, H8R, H8P, H4C, H3J.
Delivery Fees
- Additional fees and taxes apply based on your address (calculated by distance)
- Fees are displayed at checkout and typically range between $12 and $16.
Time Slots & Delays
- 2-hour delivery window (e.g., 1:00 p.m.–3:00 p.m.).
- A 60-minute lead time is required before the order is dispatched.
- Time slots starting in less than 60 minutes cannot be selected.
- Chosen time slots are honored as closely as possible; variations may occur due to traffic or weather.
Order Ahead
- You can place an order up to 7 days in advance for a future delivery or pickup.
Packaging & Storage
- Meals are delivered in an insulated box, effective for approximately 2 hours.
- Refrigerate or keep frozen upon receipt. We are not responsible for products left unrefrigerated beyond that period.
If You're Not Home
- By default, the box is left at your door.
- A proof-of-delivery photo may be taken.
- Condo or apartment addresses must provide access (code, concierge, instructions). If access is unavailable, the order will be left at the entrance if deemed safe.
Important Notes
- Delays and availability may vary on holidays or under exceptional circumstances.
- Please include any delivery instructions in the "Delivery Instructions" field at checkout.
Questions? See our FAQ.